istanaligaPrivacy Policy
This page describes what we collect when you use istanaliga and how we keep that data protected across our Android app, iOS Web browser, and desktop platforms.
We collect personal information only when necessary to operate your account, process payments, comply with anti-money-laundering (AML) regulations, and improve your experience. We do not sell your data to advertisers or third parties. All data we hold is encrypted and stored on secure servers.
This policy applies to all users accessing istanaliga from supported jurisdictions. We encourage you to read it carefully before you create an account or deposit funds.
Data We Collect on istanaliga
Account Information
When you sign up on istanaliga, we collect your email address, a password, and your full name. We also ask for your date of birth and mobile phone number to verify your identity and ensure you are accessing istanaliga from a supported jurisdiction. This information is encrypted immediately and stored on our secure servers.
Payment and Verification Data
Before your first withdrawal, we collect your national ID number, ID image, and a selfie for KYC verification. We use this data only to confirm your identity and ensure withdrawals go to your own bank account, not to a third party. We store these documents encrypted and do not share them with advertisers, marketing firms, or data brokers.
When you deposit or withdraw funds via DANAe-wallet, mobile banking, local payment, online payment, or bank transfer, we log your transaction history (amount, date, method, recipient account type). This record helps us resolve disputes and comply with financial regulations.
Betting and Game Activity
We record every sportsbook prediction, live-dealer hand, and slot spin you make on istanaliga. We log the game type, stake, outcome, and timestamp. This data stays in your account and is never shared with other gaming platforms. We use this history to detect fraud (e.g., unusual betting patterns) and to comply with regulatory audits if required by law.
Technical Data
Our servers log your IP address, device type (Android, iOS, desktop), app version, and browser type when you access istanaliga. We use this data to troubleshoot crashes, detect abuse, and optimize performance. We also track how long you stay in each section of the platform—sportsbook, live dealer, slots—to understand which games are most popular and allocate server resources accordingly.
We do not track your location or sell your data.
We collect IP addresses for security and regulatory compliance, not to sell location data. Your betting history stays private and is never sold to sports teams, news outlets, or advertisers.
Cookies and Local Storage
On our iOS Web and desktop platforms, we use cookies to remember your login session and your language preference. We also store a small amount of data (game state, balance cache) on your device's local storage to speed up loading. These cookies and local-storage files do not contain sensitive data like your password or account balance—they are read-only by your device and our servers. You can clear cookies anytime in your browser settings without affecting your account.
How We Use and Protect Your Data on istanaliga
Data Sharing and Third Parties
We share your data only with:
- Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet): We send your bank account number and full name to process deposits and withdrawals. These partners have their own privacy policies and security standards.
- Legal authorities: If we receive a court order or a regulatory request, we comply with disclosure requirements. We notify you of legal requests unless forbidden by law.
- Service providers: We use third-party hosting, email, and customer-support platforms. These vendors sign contracts agreeing to protect your data and use it only for istanaliga services.
We do not sell, lease, or trade your personal data to marketers, advertisers, or data aggregators. We do not share your betting history with other gaming sites, sports betting platforms, or casinos.
Data Security
We encrypt all data in transit using TLS 1.2 or higher. Your password is hashed (one-way encrypted) so even our staff cannot read it. Your ID documents and selfie are stored in encrypted vaults. Our servers sit in ISO 27001-certified data centres with 24/7 monitoring, firewalls, and intrusion detection.
We conduct regular security audits and penetration testing to find vulnerabilities before attackers do. If we discover a data breach, we notify affected users within a reasonable timeframe as required by law.
Data Retention
We keep your account data (email, name, payment history, betting history) as long as your account is active. If you request account deletion, we remove your personal data within thirty days, though we may retain anonymized or aggregated data for legal and statistical purposes.
Transaction records (deposits, withdrawals) are kept for at least five years to comply with AML regulations and tax law in jurisdictions where we operate. These records are kept encrypted and accessed only by authorized staff and regulators.
Your Rights on istanaliga
You have the right to:
- Access: Request a copy of all personal data we hold about you. Contact our support team to ask for your data export.
- Correct: Update your email, phone number, or name if incorrect. Log into your account and use the Edit Profile section.
- Delete: Request account deletion. We will remove your personal data within thirty days (some records may be retained for legal compliance).
- Opt-out: If we ever send promotional emails, you can unsubscribe anytime. We do not send unsolicited marketing by default.
Geographic and Jurisdictional Notes
Our servers are located outside Indonesia, so your data may be processed in other countries. These countries may have different data-protection laws. By using istanaliga, you consent to your data being transferred, stored, and processed outside your home jurisdiction, subject to the encryption and security measures described above.
We comply with data-protection laws where we operate. If you are accessing istanaliga from Jakarta, Surabaya, Bandung, or Medan and have questions about your rights under local law, contact our support team.
Contact istanaliga
If you have questions about this privacy policy or how we handle your data, contact us via the chat support on istanaliga or email our compliance team. We respond to privacy inquiries within ten business days.
We update this privacy policy from time to time to reflect changes in our practices or legal requirements. We notify users of material changes via email. Your continued use of istanaliga after a policy update means you accept the new terms.